Planika.md — full amoCRM integration

🛍️ About the client: Planika.md is a company specializing in selling home products and solutions.

🎯 Task: implement amoCRM, automate workflows, and streamline managers’ interaction with clients.

💡 SEMSEO solution:

• Integration and configuration of amoCRM
• Creation and setup of sales funnels
• Adding mandatory fields and structuring the client database
• Connecting external sources: website, Facebook, Instagram, messengers
• Integration of online chat and lead forms
• Setup of user roles and access rights
• Automatic task assignment when deal stages change
• Enabling automatic notifications (email, SMS, WhatsApp, Viber)
• Document generation directly from CRM
• Setup of analytics and management reports

🚀 Results:
✅ Entire team working in one system
🔝 Automated lead processing from all channels
📈 Faster manager workflow and deal tracking
🤝 Client received transparent processes and increased sales

🔗 Link: www.planika.md