Ester.md — amoCRM and CRM.md integration, business process automation

🛍️ About the client: Ester.md is a company providing professional services and handling a large customer base.

🎯 Task: integrate amoCRM and CRM.md, automate business processes, set up document generation and notification system to optimize managers’ workflow.

💡 SEMSEO solution:

• Integration of amoCRM and CRM.md
• Configured business processes and sales funnels
• Automatic document generation
• Set up notification system (email, SMS, internal)
• Automated task management for sales team
• Connected external lead sources
• Trained staff to work with CRM

🚀 Results:
✅ Faster request and deal processing
🔝 Routine tasks fully automated
📈 Reduced errors in document handling
🤝 Client received a transparent business management system

🔗 Link: www.ester.md