megasport.md
MegaSport.md maintenance and amoCRM implementation: technical support for the online sports store and automation of customer and lead management.
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Task
Ensure stable operation of the MegaSport.md online store and systematize the management of inquiries and potential customers through a CRM system.
What we did
Amo CRM
Customer service
Solution
🛠 Regular technical maintenance of the online store
🏃 Maintenance of the sports equipment and fitness machine catalog
🛒 Monitoring of key e-commerce functionality
🔧 Resolution of technical issues
🔄 Implementation of necessary website updates and changes
⚙️ Implementation and configuration of Amo CRM
👥 Organization of the customer database and incoming inquiries
📊 Structuring of the sales process for potential customers
Result
✅ Stable operation of MegaSport.md was ensured
🏃 The sports equipment catalog was kept up to date
🛒 Correct operation of the online store was maintained
⚙️ Amo CRM was implemented for systematic customer management
👥 Customer inquiries and contacts were consolidated into a single system
📊 The potential customer management process became more structured
🔄 A foundation for sales automation and further customer relationship development was established