megasport.md
MegaSport.md maintenance and amoCRM implementation: technical support for the online sports store and automation of customer and lead management.
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Task
Ensure stable operation of the MegaSport.md online store and systematize the management of inquiries and potential customers through a CRM system.
What we did
Amo CRM
Customer service
Solution
π Regular technical maintenance of the online store
π Maintenance of the sports equipment and fitness machine catalog
π Monitoring of key e-commerce functionality
π§ Resolution of technical issues
π Implementation of necessary website updates and changes
βοΈ Implementation and configuration of Amo CRM
π₯ Organization of the customer database and incoming inquiries
π Structuring of the sales process for potential customers
Result
β
Stable operation of MegaSport.md was ensured
π The sports equipment catalog was kept up to date
π Correct operation of the online store was maintained
βοΈ Amo CRM was implemented for systematic customer management
π₯ Customer inquiries and contacts were consolidated into a single system
π The potential customer management process became more structured
π A foundation for sales automation and further customer relationship development was established